Privacy policy
Privacy Policy
Last updated: June 15, 2026
At Valoreya, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect the following information when you use our website:
- Personal Information: Name, email address, phone number, shipping and billing address
- Payment Information: Credit card details (processed securely through our payment providers)
- Device Information: IP address, browser type, operating system
- Order Information: Products purchased, order history, preferences
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and customer service requests
- Send promotional emails and offers (only if you opt in)
- Improve our website and customer experience
- Comply with legal obligations
3. How We Protect Your Information
- All transactions are processed through SSL-encrypted connections
- We never store your credit card information on our servers
- Your personal data is never sold to third parties
- We use secure servers to store your information
4. Sharing Your Information
We only share your information with:
- Shipping carriers to deliver your orders
- Payment processors to handle transactions securely
- Marketing platforms only with your consent
- Legal authorities, when required by law
We never sell your personal information to third parties.
5. Cookies
Our website uses cookies to:
- Remember your preferences and cart items
- Analyze website traffic and performance
- Personalize your shopping experience
- Show relevant advertisements
You can disable cookies in your browser settings at any time.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing emails at any time
- Lodge a complaint with your local data protection authority
7. Email Marketing
If you subscribe to our newsletter, you will receive promotional emails from Valoreya. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email.
8. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the new policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: